Why aren't events syncing?

Under Integrations > Calendar syncing you can choose to sync with Google Calendar, iCloud, and Office 365. You are able to connect as many calendars as you'd like and choose to add events to your calendar that are booked in Breely and also block off time in Breely for events added to your external calendar.

If events from your other calendar are not blocking off time in Breely there are a few common things to check:

1. In Integrations > Calendar Syncing in Breely, make sure the calendar that the events are on added under the "check for conflicts on" section
2. In your external calendar make sure that the events are marked as "busy". Events that are marked as Free will not block off time. Typically calendar apps will mark all day events as free, instead of busy.
3. If you use an app on your computer or phone (such as Apple's Calendar app) instead of viewing the calendar in your browser it's possible that events are only on your local device and not sent to the calendar service. To see if this is the issue you can go to view your calendar on the web in a browser and ensure all events are showing up on the website.
   1. Google Calendar: https://calendar.google.com
   2. iCloud: https://www.icloud.com/calendar/
   3. Office 365: https://outlook.office.com/calendar/view/month
4. iCloud only: it can take up to 15 minutes to sync events. Office 365 and Google will notify us when new events are added and should sync almost instantly, but with iCloud we need to poll every 15 minutes to check for new events.
5. If none of the above help to solve the issue please contact support and share the name, date, and time of an event in your external calendar that are not showing up in Breely. Please include any screenshots if available.